FAQs
1. What is Universal Reads?
Universal Reads is an online bookstore offering a wide collection of books across various genres, including bestsellers, self-improvement, business, literature, and more. We aim to provide readers with the best titles at competitive prices.
2. Do you offer international shipping?
Yes! We provide worldwide shipping, ensuring book lovers from any country can enjoy our collection. Shipping rates and delivery times vary based on location.
3. How long does shipping take?
Delivery times depend on your location:
USA & Canada: 2-3 business days
UK & Europe: 2-3 business days
Australia & Asia: 3-4 business days
Other Regions: 5-7 business days
4. What payment methods do you accept?
We accept major credit & debit cards, PayPal, and other secure payment options. All transactions are encrypted and secure.
5. Can I return or exchange a book?
Yes! We have a 30-day return policy for damaged or incorrect items. To initiate a return, please contact our support team with your order details. Books must be unused and in original condition.
6. Do you offer bulk discounts?
Yes! If you're looking to buy books in bulk for schools, libraries, or corporate gifting, please contact us for special pricing and bulk discounts.
7. How do I track my order?
Once your order is shipped, you’ll receive an email with a tracking link. You can also track your order under the “Track Order” section on our website.
8. Do you sell digital (eBooks) or audiobooks?
Currently, we specialize in physical books, but we are exploring the addition of eBooks and audiobooks in the future. Stay tuned!
9. How can I contact customer support?
You can reach us via:
📧 Email: universalreads9@gmail.com
📞 Phone: +91-9599774770
💬 Live Chat: Available on our website 24*7
10. Are your books new or used?
All books sold on Universal Reads are brand new, sourced from reliable publishers and distributors.