About us

Our Story

Universal Reads was created for readers who believe that stories, knowledge, and ideas should travel freely across borders. We are a global online bookstore dedicated to helping you discover the right book at the right time — delivered wherever you are, with care and transparency.

We are proudly operated by Time Mania in New Delhi, India. While our operations are based in India, our shelves and our reader community are global.

Who We Are

Universal Reads is more than an e-commerce website — it’s a community of readers. From timeless literature and modern fiction to business, science, self-help, and children’s titles, we curate authentic, brand-new books that inspire, educate, and entertain.

Business model: We are an online retailer of brand-new books sourced from publishers/distributors; we don’t do subscriptions or memberships.

What We Do

• Global Selection: Bestsellers and new releases from the USA, UK, India, and other markets.
• Authenticity Guaranteed: Only brand-new, original editions. No second-hand or pirated copies.
• Seamless Delivery: Reliable, trackable international shipping to multiple countries.
• Customer Support: Helpful assistance at every step — from discovery to delivery and returns.

How It Works

1. Browse: Explore curated collections by genre, age, author, or theme.
2. Order: Secure checkout with trusted payment gateways.
3. Track: Receive shipment confirmation and tracking details via email.
4. Enjoy: Get your book delivered and start reading.

Categories We Cover

• Fiction & Literature
• Non-Fiction & Biographies
• Business, Finance & Management
• Science, Technology & Engineering
• Self-Help & Wellness
• Children’s Books & Young Adult
• Academics, Test Prep & Reference

Regions We Serve

We currently ship to:

• United States
• United Kingdom
• Canada
• Australia
• Singapore

We are expanding and may support additional destinations over time.

Shipping at a Glance

• Processing Time: 1–3 business days (Mon–Fri; excludes public holidays).
• Estimated Delivery: Typically 7–10 business days to the USA/UK, 7–12 to Canada, 8–12 to Australia, and 6–10 to Singapore (estimates only; carrier/customs may affect timelines).
• Tracking: Every shipment includes a tracking number emailed after dispatch.

For full details, please see our Shipping Policy.

Quality & Authenticity

All books are sourced as brand-new, original editions from trusted suppliers. We do not sell used, counterfeit, or unauthorized copies. If your book arrives damaged or defective, we will make it right.

Learn more in our Return & Refund Policy.

Payments & Security

• Secure Checkout: HTTPS/SSL encryption across our website.
• Trusted Gateways: Payments are processed by PCI-DSS compliant providers (e.g., PayPal/Razorpay/cards as available).
• Privacy: We respect your data and do not sell personal information. Details in our Privacy Policy.

Our Promise

• Authentic, brand-new books
• Secure payments & transparent policies
• Helpful customer support
• Reliable, trackable shipping

Key policies for your convenience: Return & Refund • Shipping • Privacy • Terms of Service

Why Choose Universal Reads?

• Curated selection across major genres and age groups
• Global reach with dependable logistics partners
• Transparent, easy-to-find store policies
• Fast support and clear resolutions

Frequently Asked Questions

Get in Touch

Have a question, suggestion, or reading recommendation? We’d love to hear from you.