Welcome to Universal Reads. By accessing or purchasing from our website (universalreads.com), you agree to be bound by the following Terms of Service. Please read them carefully before using our services.
1. Eligibility & Use of Website
- You must be at least 18 years old to use our website and place orders.
- You agree to provide accurate, complete, and current information when registering, ordering, or contacting us.
- You may not use our products or services for any unlawful or unauthorized purpose.
2. Orders & Payments
- All prices are listed in the applicable currency at checkout and include applicable taxes unless stated otherwise.
- Payments are securely processed through trusted third-party gateways (e.g., PayPal, Razorpay, credit/debit cards).
- By placing an order, you authorize us to charge your chosen payment method for the total amount.
- Order confirmation is provided by email once payment is successful.
3. Shipping & Delivery
- We process and ship orders within 1–3 business days, excluding weekends and public holidays.
- Delivery times vary depending on destination (see our Shipping Policy).
- Customers are responsible for providing accurate shipping details. We are not liable for delays caused by incorrect addresses or customs clearance.
4. Returns & Refunds
Our Return & Refund Policy governs all returns, exchanges, and cancellations. By purchasing, you acknowledge and accept those terms.
5. Account Responsibility
- If you create an account, you are responsible for maintaining confidentiality of your login details.
- You agree to notify us immediately if you suspect unauthorized use of your account.
6. Intellectual Property
All content on our website — including text, images, logos, product descriptions, and designs — is the property of Universal Reads. You may not copy, distribute, or use our content without prior written consent.
7. Limitation of Liability
- We strive for accuracy, but we do not guarantee that product descriptions, pricing, or availability are error-free.
- Universal Reads is not liable for delays, damages, or losses caused by shipping carriers, customs, or circumstances beyond our control.
- To the maximum extent permitted by law, our liability is limited to the purchase price of the product(s) in question.
8. Prohibited Activities
- Engaging in fraudulent transactions or chargebacks without cause.
- Interfering with the website’s functionality or attempting unauthorized access.
- Using our site for unlawful, harmful, or abusive purposes.
9. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.
10. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of India. Disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.
11. Changes to Terms
We may update these Terms of Service periodically to reflect changes in our business, technology, or legal obligations. Updates will be posted on this page with the “Last updated” date revised accordingly.
