1 4
Davooda https://davooda.com Fast Shipping
24/7 support
30 days return

Handbuch Electronic Customer Care: Der Weg zur digitalen Kundennähe

Handbuch Electronic Customer Care: Der Weg zur digitalen Kundennähe

In Stock

$177.00 USD
$177.00 USD
Sale Sold out
Taxes included. Shipping calculated at checkout.
Book cover type
  • Worldwide Delivery
  • 30 Days Easy Return
  • Secure Payment
Book Details
  • Author: German Edition by Sonja M Salmen (Editor), Michael Gröschel (Editor)
🏷️ Delivery & Offers
✓
Enjoy 10% off when you spend $150+
🚚
Standard Delivery
Calculating delivery...
⚡
Need it faster?
Choose Expedited Delivery at checkout.
Similar item to consider
View full details

Product Description

Mit der Etablierung des Internets als Informations- und Vertriebskanal nehmen E-Business und E-Commerce eine bedeutende Stellung für den Unternehmenserfolg ein. Electronic Customer Care ermöglicht es dabei erstmals, bis zu einem bestimmten Grad die obligatorische "physische" durch "digitale" Kundennähe zu substituieren, was ein enormes Kostensenkungs-, Gewinnmaximierungs- sowie Kundenbindungspotenzial beinhaltet. Das Phänomen "digitale Kundennähe" wird in diesem Buch von interdisziplinären Wissenschaftlern und von Praktikern aus innovativen Firmen branchenübergreifend beleuchtet. Das Handbuch richtet sich in erster Linie an Praktiker in Unternehmen aller Branchen, die sich mit der (Weiter-) Entwicklung der elektronischen Kundenbeziehung befassen. Es vermittelt die Grundlagen, zeigt erfolgreiche Umsetzungsmöglichkeiten von Electronic Customer Care auf und bietet wertvolle Hinweise für die Unternehmenspraxis.

Shipping & Returns

• 30-day returns — Refunds & Returns
• Shipping info — Shipping Policy

Customers also viewed

System Design Interview: An Insider’s Guide – 2 Volume Set by Alex Xu

System Design Interview: An Insider’s Guide – 2 Volume Set by Alex Xu

$49.00
Bratva Bride (Bratva Series)

Bratva Bride (Bratva Series)

$75.00
Combo of Sharadiya Suktara Pujabarshiki 2026 || 1433 & Sharadiya Anandamela Pujabarshiki 2026 || 1433 (Shuktara & Anandamela Sharadiya 1433 (2026))

Combo of Sharadiya Suktara Pujabarshiki 2026 || 1433 & Sharadiya Anandamela Pujabarshiki 2026 || 1433 (Shuktara & Anandamela Sharadiya 1433 (2026))

$13.00
The Mirror of Infinite Endings: The highly anticipated return to the No. 1 Sunday Times bestselling Once Upon a Broken Heart series and the epic love story of Jacks and Evangeline

The Mirror of Infinite Endings: The highly anticipated return to the No. 1 Sunday Times bestselling Once Upon a Broken Heart series and the epic love story of Jacks and Evangeline

$22.00
Psychology (7th Edition) | Pearson | NEP 2020 Aligned | By Saundra K. Ciccarelli, J. Noland White & Girishwar Misra

Psychology (7th Edition) | Pearson | NEP 2020 Aligned | By Saundra K. Ciccarelli, J. Noland White & Girishwar Misra

$33.00
New Age Learner’s Concise Odia-English Dictionary Book (Medium Size) | Comprehensive English Translation Dictionary | Student & Competitive Exam Vocabulary Guide Paperback | By B.R. Padhi & P.R. Das

New Age Learner’s Concise Odia-English Dictionary Book (Medium Size) | Comprehensive English Translation Dictionary | Student & Competitive Exam Vocabulary Guide Paperback | By B.R. Padhi & P.R. Das

$7.00
NETZWERK NEU A2 - Textbook + Workbook + Glosser ( Set of 3 Books ) - KURSBUCH + UBUNGSBUCH + GLOSSAR | New Edition 2024

NETZWERK NEU A2 - Textbook + Workbook + Glosser ( Set of 3 Books ) - KURSBUCH + UBUNGSBUCH + GLOSSAR | New Edition 2024

$33.00
NCERT Textbook for Class-XI & XII | Biology | 2 Books Set | 2025-26 Edition

NCERT Textbook for Class-XI & XII | Biology | 2 Books Set | 2025-26 Edition

$10.00
WHY WERE WOMEN ENSLAVED? Pen Yen Adimaiyanal? (English)

WHY WERE WOMEN ENSLAVED? Pen Yen Adimaiyanal? (English)

$4.00
Vogue India Magazine - September - October 2026 - Mika Abdalla + The Vogue Wedding Book

Vogue India Magazine - September - October 2026 - Mika Abdalla + The Vogue Wedding Book

$11.00
The Liberation of Sita

The Liberation of Sita

$7.00
The Critical Thinking Blueprint: A Complete Guide to Master Logic, Overcome Cognitive Biases, and Make Better Decisions

The Critical Thinking Blueprint: A Complete Guide to Master Logic, Overcome Cognitive Biases, and Make Better Decisions

$10.00
Tenida Samagra

Tenida Samagra

$13.00
Tarinikhuror Kirtikalap

Tarinikhuror Kirtikalap

$6.00
Ramayanam Volume 2

Ramayanam Volume 2

$16.00
Psychotic Obsession: Deluxe Edition

Psychotic Obsession: Deluxe Edition

$16.00
Pack of 3 : Saradiya Patrika Pujabarshiki 2026 || 1433 , Saradiya Desh Pujabarshiki 2026 || 1433 & Saradiya Anandabazar Patrika Pujabarshiki 2026 || 1433 (Sharadiya Patrika Collection)

Pack of 3 : Saradiya Patrika Pujabarshiki 2026 || 1433 , Saradiya Desh Pujabarshiki 2026 || 1433 & Saradiya Anandabazar Patrika Pujabarshiki 2026 || 1433 (Sharadiya Patrika Collection)

$4.00
Five Prescriptions for the Soul from the Ashtavakra Mahagita | Let Go & Live Fully | Ancient Path To Inner Freedom | Practical Advaita Vedanta Guide | Essential Guide to Self Realization

Five Prescriptions for the Soul from the Ashtavakra Mahagita | Let Go & Live Fully | Ancient Path To Inner Freedom | Practical Advaita Vedanta Guide | Essential Guide to Self Realization

$10.00
Cattle Synchronization Protocols Guide Book (dairy farm breeding series)

Cattle Synchronization Protocols Guide Book (dairy farm breeding series)

$14.00
Show All

Collections

View all
1 6
View all

Explore top Categories