
Product Description
The most important reference to Six Sigma?fully updated for the latest advances Six Sigma is a statistical and data-driven process that works to reduce defects—it has been adopted by a huge number of corporations of all sizes and in all industries worldwide. This thoroughly revised, industry-standard guide delivers all the information readers need to apply Six Sigma techniques and dramatically improve processes, profitability, sustainability, and long-term growth. Written by two of the foremost authorities in the field, the book contains full explanations of the latest lean and change management principles and methods. The Six Sigma Handbook, Sixth Edition: A Complete Guide for Green Belts, Black Belts, and Managers at All Levels shows readers how to build dynamic teams and foster effective leadership while maximizing customer satisfaction and boosting profits. This new edition features a number of important updates such as big data and machine learning techniques, mind mapping, applications to healthcare and health statistics, and modern supply chain challenges. The book also lays out cutting-edge applications for obtaining and analyzing social media data, decision trees, remote technology, and web scrapers for capturing and analyzing Internet data. The latest edition features the use of the free open-source R statistical package and the BlueSky GUI interface. Fully incorporates lean, problem solving, and statistical techniques Comes with online quizzes to help with Yellow, Green, and Black Belt certification Written by a two award-winning six sigma experts and successful practitioners and authors Thomas Pyzdek (Tucson, AZ) is a Six Sigma consultant with over 40 years of experience. He is a recipient of the American Society for Quality (ASQ) Six Sigma Forum Award for the Advancement of Six Sigma as well as a Lean Six Sigma Leadership award from the American Quality Institute. Thomas is co-author of The Handbook for Quality Management, Second Edition. Paul Keller (Tucson, AZ) is president and COO of Quality America, a Six Sigma Training company with over 35 years in the field. He is the author of Six Sigma Demystified, Statistical Process Control Demystified, and co-author of The Handbook for Quality Management, Second Edition. Read more


